Electronic technology products must be protected from the basics, and care must be taken in transportation and storage. What should I do if the industrial touch display is damaged during transportation?
If you receive the goods and you find that the PCAP touch monitor has been damaged, please keep the goods, packaging materials and accessories intact, and contact our company in time. Send us as detailed photos as possible, we will confirm first and contact you immediately. Please rest assured, we will have a professional product after-sales service team to solve the problem of damaged goods for you.
Judging from our previous after-sales processing, no customer has ever encountered a situation where the goods are damaged. Top One Tech can guarantee such a good goods safety. This is due to two points. First, we choose reliable forwarding companies to ensure the absolute safety of goods in transit.
Secondly, we have strict standards for the packaging of each product. After multi-layer packaging, two cartons are stacked together, with foam padding in the middle, and each corner is also fixed with foam cotton, which has great buffering effect. After the packaging is completed, we will conduct drop test and vibration test on each item to ensure that the violent vibration during transportation will not affect the touch display inside. It is because of these two double-layered guarantees that you do not have to worry about damage to our products during transportation.
In today's fierce market competition, Top One Tech Co., Ltd. is regarded as a strong competitor in manufacturing and supplying industrial open frame touch monitors. Top One Tech provides customers with perfect after-sales service, no matter which country the customer is in, no matter how far the distance is, they can follow up and deal with the problems reported by customers in a timely manner. We will promote the spirit of environmentalism throughout our business activities, and we will strive to extend the life cycle of our products and reduce waste and pollution.
